Thanks to #Teclib, I put my hands in a test instance of GLPI 9.5 at GLPI Network Platform. I did love the new UI, so I had to make a video and share it with the world. Take a look at that, let your comments down there and wait for the next episodes of this brand new #GLPI.
Simplified Interface = Final user interface in GLPI. Without access to the technical interface of tickets and system. Default Interface = Services team Interface. Technical modules and tickets access. There’s a functionality inside GLPI to hide fields on ticket creation at the Simplified Interface. The only problem is that when we hide fields like Localization or Urgency at the Simplified Interface, for example, the same […]
Evernote — Quick tip about the Text Editor I have a quick tip of a discovery I made on Evernote for Windows I use the Shift key on my keyboard to select texts while I type: Shift + Right or Left Directional key selects letter by letter Shift + Ctrl + Right or Left Directional key selects word by word And today, unintentionally, after select de text, I […]
To whom not seen yet, GLPI, since its 9.1 version, has the function to create and use Solutions Templates and Tasks Templates for repetitive activities which, in general, present few description variations into a task/solution, making it fast to feed the tickets. The problem with that function is that once the templates are created, they’re visible to all the technicians which have permission to feed […]